1. The Manufacturer warrants that the products manufactured and sold are free from defects or flaws, in compliance with applicable laws and regulations.

2. The Manufacturer further warrants the proper functioning of its products and the integrity of their components. Excluded from the scope of this warranty are: all electrical components pertaining to the products, components that can be removed without the use of special tools, parts subject to normal wear and tear (by way of example and without limitation: carpets, belts, gaskets) and, finally, any products that are not newly manufactured at the time of sale.

3. On the basis of the foregoing points, the warranty is granted for a period of 1 (one) year from the date of product delivery, with reference to the date indicated on the fiscal and shipping documents. Any defects, anomalies or malfunctions must be promptly communicated in writing to the Manufacturer within 8 (eight) days, failing which the warranty shall become void.

4. The warranty relating to the proper functioning of the product, as set forth in point 2 above, is conventionally extended to 24 (twenty-four) months from the date of product delivery, provided that the customer / end-user registers on the Manufacturer's website (www.artezen.eu) within a maximum of 30 (thirty) days from product delivery. This warranty extension is solely conditional upon prior registration by the customer / end-user on the website. The Manufacturer reserves the right to request the customer / end-user to provide a copy of the invoice showing the product delivery date for which registration is requested. Failure or delay by the customer / end-user to register on the Manufacturer's website shall result in the cancellation of the warranty extension granted under this point 4.

5. The warranty is granted only in the event of adequate and compliant use of the product, in accordance with the provisions set forth in the relevant sections of the instruction manual. Use of the product beyond the expressly permitted limits will result in a proportional reduction of these warranty terms.

6. The warranty is expressly not granted in the following cases:

    a) modifications to the product carried out by third parties not previously authorized by the Manufacturer;

    b) use of non-original spare parts;

    c) use of the product – or parts thereof – in a manner not contemplated by or not compliant with its intended use or with the provisions set forth in the relevant instruction manual;

    d) use and maintenance of the products by untrained or inadequately qualified personnel;

    e) failure to carry out ordinary cleaning operations, as indicated in the machine instruction manual;

    f) cleaning the machine using high-pressure water jets, unless this is expressly authorized by the Manufacturer in the product instruction manual.

7. All warranty interventions shall always be carried out at the Manufacturer's factory. Should the Manufacturer deem itself unable to perform maintenance at its own factory, it shall in any case undertake to provide all necessary spare components. In such event, the labor costs required for the repair shall be borne exclusively by the customer / distributor / end-user.

8. All shipping costs for products under warranty or replacements are fixed and shall be borne solely by the customer / distributor / end-user. Any compensatory replacements of products under warranty must always be governed by a specific written agreement.

9. This warranty is governed by Italian law. Any disputes that may arise in connection with the product warranty shall fall, without any exception whatsoever, under the exclusive jurisdiction of the Court of Vicenza (Italy), where the Manufacturer has its registered office.